Your privacy is important to us. It is Fred Charles' policy to respect your privacy regarding any information we may collect from you across our website, https://www.fredcharleswrites.com, and other sites we own and operate.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, we agree to the following:
Users can visit our site anonymously.
Personal Identifiable Information:
What type of information we collect:
When purchasing or signing up on our site, you may be asked to enter information to help us personalize your online experience with Fred Charles. You may be asked to enter the following: name, email address, mailing address, phone number, credit card information, or other details.
When do we collect information:
We collect information from you when you place an order, subscribe to a newsletter, navigate the website, or enter information on our site via survey or marketing communication.
You may decline to provide certain information to us, in which case we may not be able to provide you access to certain features and functionalities of the site.
Why we collect this information:
We may use the information we collect in the following ways:
Name: To address you appropriately and verify your identity
Email Address: To serve as a point of contact, to share information and materials with you
Mailing Address: To ship your purchased orders
Phone Number: To aid in efficient order deliveries
Credit Card Information: To process your orders securely
How we share, use, disclose & protect your information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
General Data Protection Regulation (GDPR)
We will comply with any request to correct, delete, or withdraw consent to our use of your information.
See more here: https://www.eugdpr.org
You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. Look at your individual browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient and personalized may not function properly.
Visit here to view a table of which cookies Wix.com places on its websites.
Children Online Privacy Protection Act (COPPA)
We comply with COPPA and do not knowingly market to or allow third-parties to collect PII from children under the age of 13. We require the consent of a parent or guardian to collect personal information from children under the age of 13.
Fair Information Practices
In compliance with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
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Last Updated: January 2019